Data Processing & Security
Your trust is our foundation. We build security into everything we do, following industry best practices for regulated industries.
Effective Date: December 5, 2024
Our Security Commitment
We implement technical, physical, and organizational measures following industry best practices. Our systems are designed with security controls aligned with ISO 27001, SOC 2 Type II, HIPAA, and GDPR requirements - ensuring we're ready to meet your compliance needs.
Industry-Specific Security
Healthcare
HIPAA-Aligned Practices
- PHI handling procedures per 45 CFR Parts 160 and 164
- Business Associate Agreements (BAAs) available
- Encrypted ePHI in transit and at rest
- Access controls and audit logging
Manufacturing
ISO-Aligned Controls
- Quality management best practices
- Data loss prevention (DLP) controls
- Supply chain data protection
- FDA 21 CFR Part 11 awareness
Fiduciary
SOC 2-Aligned Practices
- Security, Availability, Confidentiality controls
- Segregated client environments
- Complete audit trails
- SEC regulatory awareness
Technical Security Controls
Infrastructure Security
• Cloud hosting with compliance-ready providers (AWS/GCP)
• Network security: Firewalls, intrusion detection, DDoS protection
• Multi-region backups with disaster recovery
• On-premises deployment options available
Application Security
• Secure development following OWASP Top 10
• Regular vulnerability scanning and code reviews
• Timely security patches and updates
• Encrypted credential storage
Data Security
• AES-256 encryption at rest
• TLS 1.3 encryption in transit
• Separate encryption keys per client
• Secure data deletion when retention ends
Access Controls
• Multi-Factor Authentication (MFA) required
• Role-based access control (RBAC)
• Least privilege principle
• Comprehensive audit logging
Flexible Data Residency
We understand that data location is critical for compliance. We offer flexible deployment options to meet your specific requirements:
Cloud Regions
India, EU, USA, or your preferred region
On-Premises
Local deployment for maximum control
Hybrid Solutions
Best of both based on your needs
Organizational Security
Personnel Security
- Employee confidentiality agreements
- Security awareness training
- Immediate access revocation on offboarding
- Background checks for sensitive roles
Incident Response
- Defined incident response procedures
- Designated response team
- Breach notification per applicable law
- Root cause analysis and remediation
Shared Responsibility
While we secure our systems and implement best practices, clients maintain responsibility for:
- Access Authorization: Controlling who uses implemented systems
- Activity Monitoring: Reviewing logs and alerts from deployed agents
- Issue Reporting: Notifying us immediately of suspected security issues
- Regulatory Compliance: Overall compliance responsibility remains with you
Security Incidents
If you suspect a security issue:
- 1. Immediately notify: legal@kaizenlabs.co.in
- 2. Provide details: Nature of issue, affected data, timeline
- 3. Preserve evidence: Don't delete logs or modify systems
- 4. We will: Investigate, contain, remediate, and notify as required by law
Contact Us
For security or compliance inquiries:
Email: legal@kaizenlabs.co.in